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Yes We Keta

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Delivery from Mo-Sa in 1-2 days
Cash On Delivery is possible (Germany)

Products
For research purposes only. Our products are not intended for in-vivo experiments.
Provide
We do not provide our products to underage persons.
Shipping
Usually next day delivery from Monday to Saturday (Germany) or within 3-4 days (EU).

Waterproof Molecules 2020 – legit since 2015

  • Chemical substances for analysis.
  • We ship to almost all EU countries.
  • We are an official LizardLabs partner.
  • Orders are dispatched instantly
  • You pay with Bitcoins (EU) or Cash On Delivery (Germany only).
  • All our products have the chemical name printed on them.
  • We use discreete standard carton envelopes or white letter envelopes.

EU-wide
100% Satisfaction
High-quality

Support & Promise

Whatsapp Support
+49 157 34573929
Our quality promise
BASH DESIGNER | LABS promise high-quality products

FAQ´s

General

What kind of products do you provide?

We provide chemical substances for analysis. Not for human consumption!

Is your company legit?

This shop is maintained by the same team as www.1plsd.de. We are active and legit since 2015.

What designs/images do you have on your products?

All our products have the chemical name printed on them, we do not and will not offer alternative package/product layouts.

Do you ship to my country?

We ship worldwide, UK included. However, we do not ship our products to Russia and some other states.

Are you still active?

We are active as the products provided by us are legal in Germany. The new German Psychoactive Substances Act (NpSG) does not include our products. BtmG and AMG, as well as foreign legislation is not applicable on our services.

Is the envelope you use for shipping discreete?

We use discreete standard carton envelopes (similar to Amazon cartons) or white letter envelopes and we do not print any information about our website or the products inside on them.

Payment

I did not receive an order confirmation!

Please, check your spam-inbox. As of reasons of security we use anonymous email-servers located in foreign countries. This may cause email delivery to spam-inboxes in some cases.

Can I make payment via online banking?

Bank transfer will be enabled soon, therefore the answer will be “yes", as long as it is a standard bank transfer.

I forgot to provide my order number as reference when transferring funds?

In most cases this is not a problem, as we can assign your payment to your order by searching for your name. If you used someone elses bank account to transfer funds and did not receive a shipping confirmation even after 48h, please contact our support and provide the IBAN of the bank account you transferred funds from

How long does bank transfer take?

By law, within EU bank transfers have to be processed on the next day. If you paid after opening hours of your bank transfer takes one day more.

What payment methods do you accept?

We accept payment by Cash On Delivery (Germany only) and Bitcoin payment. We are planning to add additional payment methods soon.

Why is Paypal payment not possible?

As of terms and conditions of Paypal we are not allowed to receive payment for the products we provide. We already tried to offer that payment method in the past, but our Paypal account has been closed after a while.

Can I send you a screenshot of my payment for faster shipping?

Orders are dispatched on the day we receive payment. As of bad experiences in the past we cannot accept screenshots as proove of payment.

Shipping

When will my order be shipped?

In case we receive payment before 13PM Monday to Friday, your order will be dispatched the same day. All orders placed and paid during the weekend will be shipped on Monday.

What happens to my money if my order gets lost or stolen by Post / DHL?

Your order will be re-shipped after 7 days (Germany), 14 days (EU) or 21 days (international). This will be repeated until you receive your order. All orders are dispatched tracked, so that you and us can see if you still did not receive your order.

When will I receive the products I have ordered?

Orders are dispatched on the day we receive payment. To most EU countries shipping takes 3-4 days. To some regions in far away countries shipping can take up to 14 days. You can check that for your county on here. Click the button “Laufzeit" and choose your country in the list.

What happens to my items if I am not at home on the day of delivery?

In general your local post will keep them for 7 days in their office before sending them back. Please, keep in mind that for reasons of security we do not receive orders you did not pick up.

When do I get my shipping confirmation (containing the Tracking ID)?

We start sending shipping confirmations daily from ~20:00 (CEST).

© 2020 BASH Limited.